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Privacy Policy
Quick Links:
- 1. Information We Collect
- 2. Automatically Collected Information
- 3. How We Use Your Information
- 4. Payment Information
- 5. License & Product Data
- 6. Cookies & Analytics
- 7. Third-Party Services
- 8. Data Security
- 9. Data Retention
- 10. Your Privacy Rights
- 11. Children's Privacy
- 12. External Links
- 13. Changes to This Privacy Policy
- 14. Contact Us
1. Information We Collect
We may collect information that you voluntarily provide when you:
- Create an account or purchase a license.
- Contact our support team.
- Subscribe to updates or newsletters.
- Submit forms through our website.
- Purchase, download, or activate Elephanta products.
This information may include your name, email address, billing information, company details, purchase information, and other information necessary to provide our services.
2. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Pages visited and interactions
- Referral information
- Date and time of access
- General usage and analytics data
3. How We Use Your Information
We may use the information we collect to:
- Process purchases and manage licenses.
- Provide product downloads and updates.
- Provide customer and technical support.
- Manage user accounts.
- Improve our website, plugins, and services.
- Send important product, account, or service-related communications.
- Prevent fraud, misuse, and security threats.
- Comply with applicable legal requirements.
4. Payment Information
- Payments for Elephanta products may be processed through third-party payment providers.
- We do not directly store complete credit or debit card information on our servers. Payment providers process your payment information according to their own privacy policies and security practices.
5. License & Product Data
- When you activate or manage an Elephanta license, we may collect limited information necessary to verify the license, manage activations, provide updates, and prevent unauthorized use.
- This may include your website domain, license status, product version, and related technical information.
6. Cookies & Analytics
- Elephanta may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor behavior, and analyze website performance.
- You may disable or manage cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
7. Third-Party Services
We may use trusted third-party services for functions such as:
- Payment processing
- Website hosting
- Email communication
- Analytics
- Customer support
- Security and performance monitoring
These third parties may process limited information necessary to provide their services and are governed by their respective privacy policies.
8. Data Security
- We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
- However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
- We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.
10. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Withdraw consent where processing is based on consent.
- Request information about how your data is being used.
To exercise applicable privacy rights, please contact us through the information provided on our website.
11. Children's Privacy
- Elephanta products and services are not intentionally directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
- If we become aware that such information has been collected improperly, we will take reasonable steps to remove it.
12. External Links
- Our website may contain links to third-party websites or services. Elephanta is not responsible for the privacy practices, security, or content of external websites.
- We recommend reviewing the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
- Elephanta may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
- Any updated version will become effective when published on our website, unless otherwise required by applicable law.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Elephanta support team through the contact information available on our website.